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                      Guarantee Policy                                       Privacy Policy                                 Shipping Policy

Your satisfaction means a lot to us!

Power Threads Microfiber – CTA Products LLC conforms to the highest standards of excellence. We are unrivalled in product quality, value and customer service. We strive for your complete satisfaction and nothing less.

Guarantee Policy 

  • Product Guarantee
    CTA Products LLC guarantees its Power Threads™ Microfiber products against manufacturing defects and shipping damage for 30 days from receipt of the product. We recommend you inspect your item upon receipt.

  • Returns and Refunds
    Upon return of a defective product, CTA Products LLC will refund the purchase price of the item plus any corresponding sales tax and shipping paid with the initial purchase, based on the standard ground (non-expedited) rate. Please allow 3 days for us to process your request.

  • Damage resulting from improper care
    Damage caused by the customer’s improper care or use of the product does not fall under this guarantee. Customers should follow the Microfiber Care and Use Instructions which can be found at http://www.ctaproducts.com/

  • Damage resulting from improper use
    Damage resulting from use of a particular product for other than its intended purpose or any unreasonable treatment not already outlined in the Microfiber Care and Use Instructions, does not fall under this guarantee.

If you have any questions or are unhappy with the Power Threads™ Microfiber product you have purchased, please Contact Us right away and we’ll do our best to address your concerns.

Privacy Policy  

Your privacy is important to us!

Thank you for visiting Power ThreadsTM, a CTA Products LLC website.

Here is an explanation of our privacy practices and the choices you can make about the way your information is collected and used by CTA Products LLC.

When no information is required
You can visit this website and take advantage of many CTA Products LLC promotions to order products, enter contests, express an opinion, or participate in one of our online forums or communities without providing any personally identifiable information.

 

  • Why do we need your personal information?
    Sometimes we do need your personally identifiable information to provide you with the products and services that you request. The types of personally identifiable information that may be collected at these pages and elsewhere include, but are not limited to: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services.
    For certain promotions, only persons who provide us with the requested personally identifiable information will be able to order products, programs, and services or otherwise participate in the promotion's activities and offerings.

  • Non-personal information
    We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.

  • Providing third party information for gifts or promotions
    At some CTA Products LLC sites and through certain promotions, you can submit information about a third party. For example, you might submit a person's name and e-mail address to send an electronic greeting card and, if you order a gift online or offline and want it sent directly to the recipient, you might submit the recipient's name and address. The types of personally identifiable information that may be collected about other people at these pages include: recipient's name, address, e-mail address, and telephone number.

 

How we use the information you provide:

  • Fulfill your requests for our products and services.
  • Respond to your inquiries about offerings, and to offer you other products, programs or services that we believe may be of interest to you.
  • For communication, such as to notify you when you have won one of our contests or to contact you about your account with us.
  • Send a third party your gifts or cards and/or offer our products, programs, or services to them.
  • Content for publication (e.g., a "letter to our editors") may include publishing your name, screen name, and other information you have provided to us
  • Online forums and communities provide an interactive experience. Information may be used to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services.
  • Improve the design and content of our publications and websites which enables us to personalize your Internet experience, analyze site usage, offer products, programs or services through non-personally identifiable information.
  • Legal purposes such as in response to a court order or a subpoena or in response to a law enforcement agency's request.
  • Agents and contractors of CTA Products LLC who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for CTA Products LLC.
  • Other CTA Products LLC offices for internal management and administrative purposes, performance or conclusion of our contractual obligations to you or for your benefit and where necessary for the establishment, exercise, or defense of legal claims.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice. Inadvertent disclosures may result, for example, when third parties misrepresent their identities in asking the site for access to personally identifiable information about themselves for purposes of correcting possible factual errors in the data.

Privacy Option

If you prefer not to receive traditional mail or other off-line promotions from this or any other CTA Products LLC property or any companies not owned by CTA Products LLC., please click here.

CTA Products LLC may on occasion combine information we receive online with outside records to enhance our ability to market to you those products or services that may be of interest to you.

CTA Products LLC sites will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above without also providing you with an opportunity to opt out of these unrelated uses.

Collection of Information by Third-Party Sites and Sponsors

  • Links to other sites: Some of our sites contain links to other sites whose information practices may be different than ours. You should consult the other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.
  • Contests and promotions: CTA Products LLC sites sometimes may offer contests, sweepstakes, or promotions that are sponsored by or co-sponsored with identified third parties. By virtue of their sponsorship, these third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the contest, sweepstakes, or promotion. CTA Products LLC has no control over the third-party sponsors' use of this information. The CTA Products LLC site will notify you at the time of requesting personally identifiable information if third-party sponsors will obtain such information.
  • Advertisements: CTA Products LLC sites may use reputable third parties to present or serve the advertisements that you may see at its web pages and to conduct research about the advertisements. This privacy notice does not cover any use of information that such third parties may have collected from you or the methods used by the third-parties to collect that information (e.g., cookies, web beacons and clear gifs).

Why do we use cookies?

To enhance your online experience we use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.

We use cookies to understand Internet usage and to improve our content, offerings, and advertisements. For example, we may use cookies to personalize your experience at our web pages (e.g. to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services. Similarly, as part of an arrangement with our business partners (including, those who present or serve the advertisements that you see on our web pages) we may also access cookies placed by others and allow others to access certain cookies placed by us.

We may also use small pieces of code called "web beacons" or "clear gifs" to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. These "web beacons" may be used to deliver cookies that conform to our cookie policy.

Our commitment to security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect.  To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
 
Changes to this Notice

This Notice may be changed by CTA Products LLC. The revised Notice will be posted to this page so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it.  

How to Contact Us

If you have any questions or concerns about the CTA Products LLC's Privacy Notice or its implementation please send an email to info@ctaproducts.com.

Shipping Policy 

We know you want it NOW!

 

Please Contact Us if you are unsure about what your shipping charges will be.

Please note:
CTA Products LLC guarantees its Power ThreadsTM Microfiber products against manufacturing defects and shipping damage for 30 days from receipt of the product. We recommend that you inspect your item upon receipt. Please contact us regarding defects: info@ctaproducts.com

  • Processing your order
    We will ship your products within 3 days of receiving your order request. If an item is not in stock you will be notified immediately. All orders are shipped via FedEx and UPS. Shipping charges vary according to product type and destination. Please allow 7-14 days for delivery.
  • Where do we ship?
    We ship to the U.S. and parts of Canada. Residents of Hawaii, Alaska and Canada, please call 866-559-8581 to place orders.
  • How much will it cost?
    Shipping charges vary according to product type, quantity, destination and mode. Express rates differ.
  •  
  • I need quick delivery?
    If you would like express delivery of your items just let us know. A special shipping rate applies and delivery is dependent on product availability. Click here for express delivery charges.
  • Where's my order?
    We are committed to on time delivery. Your purchase order has details of shipment and estimated delivery date. These are based on the availability of the items you ordered and the shipping options you selected.